Rick's Auten Road 66 in South Bend, IN Open now

Reviews about Rick's Auten Road 66

• ★ ★ ★ ★ ★

  July 26, 2019, by Glenn Saccone
  Was stopping for lunch in South Bend off I-90. Come to find out my rack and pinion actuator was leaking fluid due to blown seal. Directed to Rick's and he had a open bay to look the car over. This was Nov 2, Thursday afternoon. Found the problem rapidly, gave me a quote, I said fix it, got a rental car and was returning the following Sunday. They overnighted a part and the got a call Sat. Am that it was repaired. Picked it up Sunday afternoon as they had the receipt and key in the convenience store that's part of the garage. Everything seemed to work well. Very good communication between them and myself. Upfront, no punches pulled - as you might expect when your out traveling and need assistance. Didn't need to tow so cant comment on that. I was driving a 2002 Volvo S80....not a ready part off the shelf. Did hear from two different locals that they did good work there. Well done.
• ★ ★ ★ ★ ★

  March 12, 2019, by Nicole Vassh
  I had my car towed here through AAA after it died unexpectedly while in drive. Their tow truck driver was nice enough to give us a ride home before taking the car in to their shop. Rick Jr. looked it over and diagnosed several issues which would cost more to fix than the car was worth. They waited patiently for a week while I decided if I wanted to fix it or scrap it. They could have charged me for the diagnostic and also could have charged a storage fee for the time the car was on their lot, but they never did. Clearly they are honest mechanics who won't squeeze every dollar they can out of you.